If you’re building information management systems and have an eye for the future, you will be planning to make an XML infrastructure the underpinning of your solution. The problem you visionary types ...

IBM later this month will demonstrate Project Cinnamon, the company’s content management technology designed to ease document management and storage through XML tagging. Big Blue plans to ship a ...

One of the basic operational requirements for a call center is the integration of multiple back-office systems and applications. For example, agents need access to a customer relationship management ...