CRTC orders telecoms to allow customers to cancel, change plans without a service rep

Cellphone and internet companies must provide customers the option to modify or cancel their subscription services online, ...

CRTC takes action to help Canadians more easily manage their Internet and cellphone plans

The CRTC is making it easier for Canadians to manage their Internet and cellphone plans, and to switch to new offers that best meet their needs.

CRTC takes action to help deliver more choice of affordable Internet services

Today, the CRTC is finalizing its approach to help ensure that Canadians benefit from new choices and greater affordability of high-speed Internet services.

No More Bill Shock: CRTC’s New Rules Target Expiring Telecom Discounts

The CRTC is making it a little harder for your internet and phone providers to surprise you with massive bills, or what we’ve all learned over the years as ‘bill shock’. Following new changes to the ...

CRTC finalizes rates companies pay to access big fibre networks

The CRTC has finalized the rates companies will pay to access the fibre networks of Canada's largest telecommunications firms ...
JD Supra

The CRTC Publishes Its Online News Act Implementation Plan

On August 24, 2023, the Canadian Radio-television Telecommunications Commission (CRTC) released its plan to implement the Online News Act (the Act). Public consultations will begin in fall 2023. The ...