Simply Contact, a multilingual customer support provider managing more than 10 million customer interactions annually, ...

Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...

Zenarate, providers of an artificial intelligence-powered conversation simulation solution, launched Concurrent Chat Simulation in its AI Coach platform. Concurrent Chat Simulation allows contact ...