Anu is a Features author at Android Police. You'll find her writing in-depth pieces about automation tools, productivity apps, and explainers. Before joining AP, she used to write for prominent tech ...

AT&T has launched a redesigned app with a GenAI assistant, unified service controls, and shopping features for wireless and ...

Simplr, a customer service solution startup, has launched a new app for retailers on Shopify. The software connects brands with a network of Simplr Specialists and adds an AI-powered dashboard to help ...

The on-demand CRM vendor will add technologies that cater to users who find answers to service questions using means besides traditional call centers, such as search engines or social networking ...

Ten years from now, no doubt we’ll look back at our time and find it unbelievable that enterprise applications were built with so little disposition to communicate with the outside world. But thanks ...

A virtual customer service app developed to provide socially distanced support during the COVID-19 pandemic has evolved into an integral tool that helps United Airlines quickly re-book passengers ...

Tacoma’s one-stop shop for city services is getting a major upgrade. The Tacoma FIRST 311 customer service app will have a new version soon, and the website will be improved. The new system will be ...