OTTAWA, ON, March 20, 2025 /CNW/ - Today, the Financial Consumer Agency of Canada (FCAC) published the findings of a thematic review conducted to find out how small and medium-sized banks (SMSBs) have ...

OTTAWA, ONTARIO--(Marketwire - Feb 13, 2013) - The Financial Consumer Agency of Canada (FCAC) today issued Commissioner''s Guidance to clarify three issues related to the Code of Conduct for the ...

OTTAWA, ON, Aug. 20, 2020 /CNW/ - The Financial Consumer Agency of Canada's (FCAC) role is to protect financial consumers by strengthening the financial literacy of Canadians and ensuring that ...

Canada’s financial consumer watchdog says there are “insufficient” controls in place at the country’s biggest banks to prevent sales of financial products that are misrepresented or unsuitable for ...

Despite feeling pressured, or getting an inappropriate product recommendation from bank employees, most participants in a mystery shopping exercise reported having a positive experience. The Financial ...

Canada's banks were told to stop calling their internal complaint office an ombudsman — they changed the sign but kept the ...

The Financial Consumer Agency of Canada (FCAC) has found a lack of consumer protection around unfair treatment, its report on best practices in financial consumer protection says. While FCAC found ...

OTTAWA, ON, July 14, 2021 /CNW/ - Strengthening the financial literacy of Canadians is essential to protect financial consumers and central to the mandate of the Financial Consumer Agency of Canada ...