Earlier today, DMEautomotive launched DMEInsights, what the dealership marketing provider believes is an innovative customer loyalty analytics system. Officials explained DMEInsights is designed to ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. We’re all familiar with loyalty points and rewards, and most ...

In an era where digital transformation is reshaping every industry, the physical retail storefront is no exception. While ...

Specialty outdoors retailer Moosejaw is noted for creating a memorable and relevant customer experience across all channels. Through mobile POS, social media, targeted emails and more, Moosejaw ...

As customer expectations continue to rise and the traditional reactive models of customer service are increasingly proving to be inadequate, the quest for excellence in customer support today has led ...

Loyalty marketing needs to go beyond discounts and rewards to be effective amid growing signal loss and economic uncertainty, according to panelists during a session that was part of the virtual event ...

Want to win over customers in today’s competitive market? Loyalty is key. But how do you build lasting relationships that keep them coming back? Marigold’s 2024 State of Loyalty Report is here to help ...

In an era where data is everything, understanding the intricacies of customer analytics is essential for businesses looking to stay ahead of the competition. The ability to dissect and use customer ...

Spread the loveThe automotive industry is on the brink of a significant transformation as experts advocate for dealers to adopt artificial intelligence (AI) and loyalty-based sales strategies. This ...

DUBLIN--(BUSINESS WIRE)--The "China Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, ...