What do you think about when you hear “operations management”? The way you answer this question likely depends on your exposure to and experience with this academic discipline, which is my area of ...

The term "operations management" refers to the coordination and culmination of primary business undertakings that result in achieving organizational goals and objectives. Operations management focuses ...

Today's modern security operations centers (SOCs) face a variety of challenges, ranging from organization and structure to technology and budgets. Third-party SOCs (such as Arctic Wolf, and other ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...

When developing lean strategies, you must first look to organizational success beyond your own company. What do the high performers in your industry have in common? What are they doing right? What’s ...

The Operations Management doctoral program trains you to apply theoretical, data-driven or empirical analysis to advance your understanding of how work and processes are, or should be, organized and ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...

The Operations Management PhD program prepares you to pursue an academic career as a researcher and educator. Faculty research interests range from quantitative modeling to empirical studies using ...