Web portals are not passé and are still relevant in today's digital era, insist industry players, but stress that online portals today must evolve from being "one-stop" siloed gateways. Michael Smith ...

Kaiser Permanente engages 45 percent of its more than 9 million members through online portals, which provide secure physician-patient email and access to KP HealthConnect, a comprehensive electronic ...

Editor’s Note: This article is the second in an occasional series that will be published over the next year on Health Affairs Blog responding to and reflecting on the latest findings of the University ...

As the wheels of value-based care continue to inch forward, healthcare organizations are looking for ways to increase care outside traditional care settings. Advances in telemedicine and digital ...

Patient portals like MyChart are powerful tools for managing health, but poor design and lack of context can cause unnecessary stress for patients and extra work for clinicians. Experts suggest ...

A study published this week in Kidney Medicine found that although electronic health record portals are increasingly emphasized in chronic kidney disease treatment, interventions are needed to ensure ...

No one likes unnecessary friction. And technology has been the primary driving force in reducing friction, replacing long lines at the airport counter with self-service kiosks, long call wait times ...

Federal and state laws continue to get stricter about maintaining the security of clients’ Social Security numbers. Accountants in Massachusetts and Nevada are required to encrypt e-mails that contain ...

There was a reader who was having difficulty keeping track of the different patient portals for each of her doctors ...