Large manufacturers depend on SAP to manage people, parts, contracts and billing. Vigience Field Service brings that data into Salesforce Field Service, enabling dispatchers to: View SAP equipment ...

There's never been a better time to prepare for a more prosperous future. There is expected to be millions of new tech jobs created and a shortage of workers to fill them. And now you can train for ...

Salesforce.com last week unveiled the 20th generation of its hosted CRM software and announced a connector integrating its CRM software-as-a-service with SAP’s R/3 ERP applications. Salesforce.com in ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Advanced AI technology is springing up all over, including the enterprise software mix. SAP and Salesforce both provide various cloud-based products and services in areas such as customer relationship ...

MindTouch is using data to provide context to customer support pages so people can get better answers to the questions they have about a product or a service. The FAQ just doesn’t do it anymore. It’s ...

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...

SAP CEO Bill McDermott is aligning his company behind a next-gen CRM platform that will take direct aim at Salesforce. Details about this effort are scarce--at least until SAP Sapphire in June, but ...