Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Major AI rollout: The Summer ’26 release introduces multi-agent orchestration, Slack-first workflows, and AI-powered self-service to boost enterprise productivity. Back-office transformation: ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Enterprises have been fixated on AI agents for front office workflows, but there’s still a lot of operational drag behind the scenes. Many back office tasks, such as returns processing, inventory ...

Salesforce remains in focus as enterprise AI, cloud software demand, and digital transformation trends strengthen its role ...

Salesforce Inc. (NYSE:CRM) is one of the best enterprise software stocks to buy right now. On April 29, Salesforce launched ...

Salesforce expands AI automation through Agentforce Operations, strengthening enterprise workflow integration and reinforcing ...

Salesforce has introduced Agentforce Operations, an AI-powered platform designed to automate complex back-office processes across systems such as email, ERP, and collaboration tools. The platform uses ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...