Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. The reason why the fascination just won’t die is because of ...

As senior vice president of product management for Invafresh, Joe Smirlies is recognized as one of the world’s foremost experts in sustainable fresh-native technology solutions. With over 30 years of ...

According to Capgemini’s January 2020 study on smart stores, only 25% of retailers are actively working on implementing store automation, and only about one-third intend to do so in the next three ...

Retail is quietly shedding human workers as automation moves from pilot projects to everyday practice. Instead of a sudden shock, the shift is unfolding aisle by aisle, with robots, software and ...

Brianna Bagley’s favorite hobby is playing Horizon Zero Dawn, a role-playing game featuring a young hunter who battles murderous robotic organisms on a postapocalyptic planet overrun by machines. When ...

Automation offers exciting promise in retail – to reduce costs, make employees more productive and improve the customer experience. Consumers see automation as a way to help them solve many of the ...

More than half of consumers believe automation in retail stores could help resolve common shopping pain points, according to Capgemini. A study of consumers and retail executives across North America, ...